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Information leaflets, reports  and other documents to download plus links to other useful websites for UK citizens

Information on translation services, healthcare, help with rent, Brexit etc along with newslletters and magazine articles.

President Celi and representatives from

Helpful information

Information leaflets can be downloaded here as a zipped file. 

The file contains documents relating to:

  • teletranslation

  • domestic violence help

  • some Brexit issues (Support in Spain)

  • help with rent payment

Please email us if you are unable to access the document you want from the zipped file.

Please find below links to the Age in Spain website and its residency helpline siteand the UK government's Living in Spain website

Newsletters and Roqueta articles can be downloaded here:

Find out what Age Concern Menorca has been doing. Newsletters and Roqueta articles (since May 2019) are posted here in a zipped file.

Please email us if you are unable to access the document you want from the zipped file.

Useful documents: Membership

More previous Roqueta articles:
October 2020 and Winter 2020

Useful documents: About

Newsletters  March 2020 English / Espanol

Useful documents: About
Useful documents: About
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Support in Spain

Press release

                                                                                              26 October 2020

Useful information website for older and vulnerable British people living in Spain expands into the Balearics

The Support in Spain website (, run in collaboration with the British Embassy, aims to help with the welfare challenges of the foreign-resident population and is being launched this week at virtual events for voluntary groups in the Balearics.

The site contains useful information on how to get extra support and help on a wide range of topics, such as healthcare, disability services and benefits, as well as providing a directory of local support organisations. 

The service was designed in collaboration with the University of Birmingham and the British Embassy Madrid and has had over 60,000 visitors since it first launched.

British Consul General Lloyd Milen said: “There is some incredible work carried out by so many volunteers across the islands to support foreign residents who are in need. This website will be a valuable tool to support voluntary groups in their work and for residents as well.

“It is always useful to plan ahead for the future. Many of us see our or our friends’ personal circumstances change and this website is a really good way to check up on the help that's available.”

The ‘virtual’ launch events with voluntary groups are taking place this week with separate meetings with partners in Mallorca, Menorca and Ibiza. The events will be hosted by Consul General Lloyd Milen and Neil Hesketh of the Support in Spain project.

Neil Hesketh said: “The site is in Spanish, as well as English, so that social workers, medical staff and Spanish-speaking friends can, for the first time, access information on English-speaking support available.”

Website address:

More information:

Useful documents: Quote

British Embassy updates

Nov 17th 2020

Driving licences:

-          As you know, exchanging your UK licence for a Spanish one is one of the key actions for UK Nationals living in Spain to carry out before the end of the Transition period. However, we know how difficult many people have found getting an appointment to do so in recent months. The Spanish Traffic office – the DGT – yesterday activated a new protocol to streamline the process for UK driving licence holders who have not yet exchanged their UK licence for a Spanish one. Further information is available on their website here. (Please note that you can change the language to English using the dropdown menu in the top right of the page).

-          We put out a facebook post on this, which we would be grateful if you would share on your social media channels.

-          The main points are:

o   UK licence holders who wish to exchange must present an application to the DGT before 30 December, either via a form on their online portal (this requires a digital certificate or CLAVE), or by calling 060. It may also be possible to take the form into the DGT in person, but we would recommend people check with the office by telephone ahead of doing so, particularly due to ongoing COVID-restrictions in many parts of the country. We understand that for this part of the process you do not need to have a residency certificate or TIE but you will need a NIE.

o   You can also engage a third party (eg a gestor) to do this part of the process on your behalf.

o   If they have not been contacted by the DGT in the meantime, after three days of presenting the application the licence holder can request an appointment with the DGT. This should be booked on the DGT’s website.

o   As long as the application has been submitted within the timeframe, and the licence has been verified by the end of the year, the appointment to exchange with the DGT can be after 1 January 2021. It must be within the first 6 months of next year. Please note that you will need a residency certificate/TIE to do final exchange, so if you are in the process of applying for residency you may want to choose a later date for your appointment.

o   Irrespective of whether a UK licence has been verified for exchange by the end of the year, UK licence holders will be able to use the licence for 6 months to drive in Spain from 1 January 2021.

o   The future rules for recognition and exchange of licences are still subject to negotiation. Our advice remains that UK nationals sign up for the email alerts on the Living in Spain guide to ensure they keep up to date with the latest.

o   If a person already has an appointment booked with DGT, their website states that the person does not need to go through the process above and can attend their appointment as scheduled with all their supporting documentation.

-          Hopefully this process will allow those who have been struggling to get an appointment to start the exchange process before the end of the year and be reassured that they can still exchange their licence for a Spanish one as per the process for EU licences.

Bank accounts:

-          Whilst most UK nationals living in Spain will not see any change to their banking arrangements, some UK nationals living in the EU have been contacted by their UK banking provider as there will be changes to their accounts or financial products after 31 December.

-          For those UK nationals who have been affected and contacted by their banks, there is now further guidance available on the Money and Pensions Service which may help them in considering their options. We are now linking to this guidance from our Living in Spain guide.

-          If a UK national is not sure or is concerned about whether there will be any changes to their UK account or financial products, they should contact their bank or an independent financial advisor.

Useful documents: Text
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Age in Spain

Residency Helpline

Useful documents: About
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As it is now usually not possible to be accompanied by a translator for medical visits, you may find this teletranslation service useful. 
All you need is a mobile phone.

Useful documents: Welcome
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